You ask, the wizard shall answer

You have several options: (1) Use our online Manage Account portal with the phone number or email address associated with your account. (2) Utilize our Unlimited Wash Club Membership Assistance Form and we can look up your account and make changes on your behalf. (3) Call us at 843-900-3234 to leave a voice message — please include your contact details and license plate number. (4) Come into our office on site with your license plate number.

You can change your license plate number via our online Manage Account portal once per year at no cost. Additional changes are $10 each. You may also use our Unlimited Wash Club Membership Assistance Form, call us at 843-900-3234, or come into our office on site with your license plate number.

Each Unlimited Wash Club membership covers one vehicle. We do offer family clubs for additional vehicles at a heavily discounted rate — see the Family Club section on our Packages page.

Yes — Unlimited Wash Club Memberships may be utilized at any Wash Wizard location.

Got more than one car in the family? Discover how our Monthly Family Wash Club Membership makes it easier and more affordable to keep them all sparkling. Visit our website to explore multicar family discounts.

Yes — log in to your account online via our Manage Account portal and select Pause. We won't charge you while paused and you can resume any time.

The tunnel itself takes about 4 minutes. From pulling up to rolling out clean is usually under 10 minutes.

If you are not satisfied, please see a manager before you leave and we will address your concerns immediately, including rewashing the vehicle if needed.

Our wash can safely accommodate 2.5-ton trucks and oversized SUVs, with a maximum height clearance of 7'2". Squatted vehicles are not permitted. Because of width limitations in our conveyor system, Ford Raptors and dual-rear-wheel trucks cannot be washed, as their wheel width does not fit within the track. Factory trucks with positive offsets between +10 mm and +44 mm fit properly, while aggressive negative offsets—such as –44 mm—push wheels outward and increase the risk of contact with wash equipment. Standard single-rear-wheel trucks must also remain under a maximum tire width of 12.5". If you are unsure whether your vehicle meets these requirements, please stop by the wash and we can measure it using a marked fixture to confirm feasibility.

Yes they can! Hard and soft top vehicles are able to go through our wash. If you have any questions about your particular convertible please contact us.

We use a non-ammonia glass cleaner formula for streak free auto glass. It is safe for tinted windows.

Many customers with truck bed covers use our wash. It is, however, the customer's responsibility to know the condition of the cover and if it is properly installed. If it is not in good condition or properly installed, it may blow in from the force of the blowers. We recommend reviewing our Disclaimer Policy before visiting the car wash.

Many customers with plastic visors and windscreens use our wash. It is the customer's responsibility to know the condition of these accessories and if they are properly installed. These materials and adhesives weaken and become brittle over time. If not in good condition or properly installed, they may blow off or crack from the force of the blowers. Wash Wizard recommends reviewing our Disclaimer Policy before visiting.

Our car wash process includes light touch from spinning neoprene brushes, and we utilize high power blowers to dry the vehicle that produce wind speeds approaching 90 MPH.

Wash Wizard is not equipped to handle mud-covered vehicles. Our tunnel is designed for high-volume express washing and for removing normal road dirt — not heavy mud from off-road use. Please rinse off heavy buildup at home or at a self-serve wash before visiting us. If a vehicle arrives too muddy for our equipment to safely process, we reserve the right to remove it from the wash and refund your purchase.

Our process includes light touch from spinning neoprene brushes and high-power blowers producing wind speeds approaching 90 MPH. If you are uncertain about your vehicle's ability to handle our wash, do not enter. Vehicle materials and adhesives weaken over time. We only take responsibility for equipment malfunctions. We are NOT responsible for: wipers, antennas, side mirrors, roof racks, bug shields, sun visors, rain deflectors, loose chrome/moldings, running boards, any accessories or aftermarket parts, vehicles over 5 years old, or loose parts blown off by blowers. DO NOT USE our wash if your vehicle has body damage, peeling paint, loose chrome, or non-factory accessories. See our full Disclaimer & Customer Responsibility Policy for details.

Bonding at a molecular level, our Graphene and Ceramic applications form a durable shield that is resistant to dirt, bird droppings, contaminants, and water. The coatings provide superior hydrophobic repellency and an outstanding shine.

Pollen is something you want to remove as often as possible. Even though each grain is tiny, it can lodge itself into the pores of your vehicle's paint. When pollen gets wet, its acidity activates and can lead to staining and premature oxidation. Soap encapsulates the pollen and breaks its grip on the paint, leaving a glossy, scratch-free finish.

Yes — bugs' bodily fluids are acidic and can eat into paint if left too long. A squashed lovebug starts near neutral at 6.5 PH and drops to about 4.25 within 24 hours — acidic enough to etch clearcoat. Remove bugs as soon as possible. A good coat of wax creates a protective barrier. Avoid scrubbing dried residue with a towel as friction can cause more damage than the bug itself.

A slightly damp microfiber towel pulls water off the vehicle better than a completely dry one — water clings to other water molecules, creating capillary action that wicks moisture more efficiently. A damp towel also glides with less friction, making drying safer for your paint and glass.

We're open 7 days a week (Summer · 8 AM – 8 PM, Winter · 8 AM – 7 PM). Closed Thanksgiving & Christmas. Closing early at 6 PM on 4th of July, Christmas Eve, and New Year's Eve.

Summer (March–September): 8 AM – 8 PM. Winter (October–February): 8 AM – 7 PM.

North Main in Summerville, Ladson Road in Ladson, and Bacons Bridge in Summerville. See the Locations page for addresses and directions.

Gift cards are available at any pay station, via our online store, and in our lobby. Available denominations: Buy $100 Get $120, Buy $75 Get $90, Buy $50 Get $60, Buy $30 Get $35, plus $25, $20, $15, $10, and custom amounts (lobby only). Plastic gift cards are issued from the lobby; printable barcodes are issued for online purchases or at any pay station.

Yes! Please visit our Fundraising page for more information.

When you wash with Wash Wizard, you're helping conserve water. We use biodegradable chemicals and recycle 88% of our water through a Water Reclamation System. The average at-home car wash uses up to 140 gallons of water — and driveway runoff goes untreated into storm drains. Washing with us is the greener choice.

Wash Wizard has invested in Variable Frequency Drive (VFD) technology across vacuums, blowers, and high-pressure pumps to minimize electricity use. Our vacuum system uses suction transducer sensors to deliver exactly the power needed. Blowers use air gates to reduce power between vehicles. All lighting is high-efficiency LED.

We are always accepting applications. Please fill out our Employment Application Form.